Payment Policy

Terms of Service

Payment for all services is required at the time of service and prior to any supplies that may be mailed.  Pre-payment for some services may be made online or the telephone.

 

Medications ordered through our online store or from our in-house pharmacy must be paid for in advance prior to shipment.  In-house pharmacy orders can also be picked up in person and paid for at the office.

 

All sales of medication are final.  By law, we cannot accept returns for medications that have been dispensed (unopened or opened).

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We can provide you with options if you wish to donate any unused non-controlled medication to rescue/shelter organizations or families/pets in need.

 

Checks or cash are our preferred form of payment.  We also accept VISA, MasterCard, Discover, and American Express. 

 

We're sorry, but we do not accept Care Credit.

 

We can securely store payment information (credit cards or bank account for e-checks) in our payment system.  If you would like to set up an account for any payments to be charged to, please call our office at 503-281-1631.

 

Any balances that may be due under special circumstances must be made within 30 days of the invoice date.  Past due accounts will be assessed a minimum balance of $2.00 or 2.0% financing fee (whichever is higher) for all accounts that are past due 30 days or more.

 

Any account more than 90 days past due will be referred to a collections service.

© 2019 by At Home Veterinary Services

Our Service Areas

Lake Oswego | Tigard | Tualatin | West Linn | Wilsonville | Portland | Sherwood | Oregon City | Happy Valley | Milwaukie | Gladstone

Other surrounding communities may also be served, please contact us for more information.

We're sorry, but we do not provide service in the State of Washington.